Overview

By using our website and/or services, you agree to these terms and conditions. If you do not agree, please do not use our website or services. By submitting an order or payment, you acknowledge that you have read, understood, and agreed to be legally bound by these terms and conditions, which constitute the full agreement between you and Nighthawk Publication.

Definition of Terms

• Website: Refers to all digital content and services provided on the official Nighthawk Publication website.
• Customer, You, Yours: Refers to the user or individual submitting an order to Nighthawk Publication.
• Company, We, Our: Refers to Nighthawk Publication, a registered company operating under applicable laws.
• Products or Services: Refers to all publishing-related services and products offered by Nighthawk Publication.
• Order: Refers to any service request placed via phone, email, or the website. Orders are confirmed upon receipt of payment via credit/debit card, PayPal, bank transfer, or other approved methods.

Our Services

Before submitting an order or payment, you must read and understand our policies, including our refund and revision policies. Use of our services implies full agreement with these policies.

Return Policy

Due to the customized and digital nature of our services, we do not accept returns on fulfilled orders. However, if you are unsatisfied with the quality of any deliverables (e.g., editing or formatting), we will revise the content at no additional cost, provided it does not deviate from the original order requirements.

Revisions

Revisions are offered under the following terms:

• Timeline: Requests must be submitted within 5-10 days after delivery.
• Process: Contact your assigned project manager via email for revisions.
• Ownership: All final deliverables are provided in editable formats and are the intellectual property of the client.

Refund Policy

We evaluate refunds case-by-case and prioritize customer satisfaction.

Eligibility

• Change of Mind: No refund will be granted once a project has begun or services have been partially or fully delivered.
• Incompetent Delivery: If we fail to meet agreed project requirements, we offer unlimited revisions. If unsatisfied after revisions, a partial refund may be issued.
• Late Delivery: Refunds may be considered if delivery is delayed due to our fault and documented evidence supports the claim.

Time Frame

Refunds must be requested within 10 days of the initial delivery and only if no revisions have been requested. Requests after this time will not be entertained.

Exclusions

No refunds will be granted for:

• Minor grammatical or stylistic errors
• Delays due to client inaction
• Complaints about word count or format after delivery

Processing

• Refunds may take 7-15 business days to process.
• A processing fee of $50 or 5% of the total amount (whichever is higher) will be deducted.
• Refunds will be returned via the original payment method and confirmed by email.

Service & Price Modifications

Nighthawk Publication reserves the right to modify, discontinue, or update pricing or services at any time without prior notice. We shall not be liable for any changes, suspensions, or terminations.

Acceptance of Terms

By using our website or services, you acknowledge and accept these Terms & Conditions. If you do not accept any part of these terms, you must refrain from using our services.

Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction where Nighthawk Publication is registered. All disputes shall fall under the exclusive jurisdiction of that legal body.